Last updated: May 2025
By visiting and purchasing from www.tejara-official.com, you agree to the following terms. These Terms & Conditions are designed to be clear, fair, and rooted in the same integrity we bring to every mat we create.
1. Use of This Website
This site is intended for personal, non-commercial use. You agree not to misuse, copy, or distribute content without permission. All content, including copy, designs, and product images is owned by Tejara™.
2. Product Information & Availability
We do our best to accurately describe and display our products. Colors may vary slightly due to screen differences. All items are subject to availability, and we reserve the right to modify or discontinue a product at any time.
3. Pricing & Payment
All prices are listed in USD. We reserve the right to adjust prices, apply discounts, or correct pricing errors without notice. Payments are processed securely through our selected payment providers.
4. Shipping & Delivery
We ship to select regions, which may change without notice. Once an order is processed and shipped, you’ll receive tracking information via email. Delivery timelines are estimates, not guarantees.
5. Returns & Refunds
Please refer to our Returns & Shipping Policy for full details. In short: unopened and unused mats can be returned within 30 days of delivery. Refunds are processed once items are received and reviewed. Return shipping is the responsibility of the customer unless the item arrived damaged or incorrect.
6. Wholesale & Affiliate Partners
Studio and retail partnerships are subject to separate terms outlined in our wholesale agreement. Participation in any directory or affiliate program requires acceptance into the program and continued alignment with our brand values.
7. User Accounts
If you create an account on our site, you are responsible for maintaining the confidentiality of your login information. Tejara™ is not responsible for unauthorized use of your account.
8. Limitation of Liability
We do our best to offer a smooth, safe experience. That said, Tejara™ shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of this website or our products. Use of our mats is at your own risk.
9. Updates to These Terms
These terms may change as our business evolves. Any updates will be reflected on this page.
10. Contact
For questions about these terms or anything else, reach out to:
hello@tejara-official.com