We’re committed to offering a smooth, mindful purchasing experience, from checkout to unrolling your mat for the first time.
Shipping Info
We process orders within 2–3 business days.
Standard shipping typically takes 5–7 business days (within the U.S.).
You’ll receive tracking info via email as soon as your order ships.
Currently, we ship within the US. For questions about international delivery, email support@tejara-official.com.
Returns & Exchanges
You have 30 days from delivery to return your mat if it’s unused and in original condition.
Return shipping costs are the responsibility of the customer unless your item was damaged or incorrect.
Once approved, refunds are processed back to your original payment method within 5–10 business days.
Return Instructions
To Initiate a Return:
Please email us with the subject line:
RETURN REQUEST – ORDER #[YourOrderNumber]
Send to: [support@tejara-official.com]